Services

Prior Authorization Assistance Made Simple in Louisville

Insurance paperwork should never keep you from the treatment your doctor prescribes. Audubon Pharmacy works one-on-one with your prescriber and your health plan to secure prior authorization quickly and keep your care on track.

What We Handle for You

Fast Submission: Forms are completed and sent the day we receive your prescription.
Doctor Coordination: We request required charts or lab notes directly from your provider.
Appeal Support: If an insurer says no, we prepare and file an appeal at no extra cost.
Status Updates: We call or text you so you always know where your request stands.

Why Choose Audubon Pharmacy

Serving Louisville since 2005, our experienced team knows the formularies for Kentucky Medicaid, Medicare Part D, and major commercial plans. Let us cut through red tape so you do not have to spend hours on the phone.

Start Your Request Today

Bring your prescription to the pharmacy or ask your provider to send it electronically. Questions? Call 502 371 1002 and we will take care of the rest.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

A prior authorization is advance approval from your health plan confirming that a medication is medically necessary before it will be covered.

Many decisions arrive within one to three business days. We submit forms right away and follow up daily until the plan responds.

Bring your prescription and insurance card. Any recent lab results or clinical notes are helpful, and we will gather additional details from your prescriber if needed.

We will call or text you as soon as we receive confirmation, and we will have the medication ready for pickup or free local delivery.

Our team reviews the reason with you and your doctor, explores alternatives, and, when appropriate, files an appeal at no extra charge.

A prior authorization is advance approval from your health plan confirming that a medication is medically necessary before it will be covered.

Many decisions arrive within one to three business days. We submit forms right away and follow up daily until the plan responds.

Bring your prescription and insurance card. Any recent lab results or clinical notes are helpful, and we will gather additional details from your prescriber if needed.

We will call or text you as soon as we receive confirmation, and we will have the medication ready for pickup or free local delivery.

Our team reviews the reason with you and your doctor, explores alternatives, and, when appropriate, files an appeal at no extra charge.

Happy Clients

Hear what our satisfied clients have to say

Request A CallBack

Have a question or need assistance? Request a call back, and one of our friendly team members will reach out to you as soon